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We help our clients accelerate their Digital Business transformations as they move beyond a focus on cost efficiencies to driving top-line revenue growth.
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Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
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COGNIZANT CONSULTING
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
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Increasing reliance on new energy sources, along with a growing need for more efficiency, requires unprecedented operational agility—and investments in digital for traditional operators and new entrants alike.
DEPTH OF EXPERTISE
The utilities segments we serve
ELECTRICITY
Cognizant’s electric utilities services leverage digital to improve efficiency, reduce costs and increase customer satisfaction.
GAS
We help gas companies find new growth by enhancing the customer experience, improving reliability and optimizing assets.
WATER
Our utilities practice has the industry and digital experience that water utilities need to create new business value.
DRIVEN BY RESULTS
Our holistic approach transforms companies.
We start by pinpointing customer touchpoints, engagement channels and transactions in need of improvement. Then we implement solutions to make the digital transformation successful.
YOUR CUSTOMERS’ NEEDS
Unlocking Digital Value
How do we make such a profound
impact
to our clients?
Cognizant engagements place equal emphasis on the three keys to digital success: Customer Experience, Business Process and Tech Infrastructure.
START THE EXPERIENCEIt all starts with your customers.
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It all starts with your customers.
Unlocking real digital value and improving outcomes for your business means we must address their needs as well as the needs of your employees.
How do we do it?
01
By helping you build a Digital Business
Go beyond supporting business and advance it with smarter products, exceptional customer experiences and more efficient operations primed for transformative growth.
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A Digital Business with Digital Operations
Reimagine and create new digital processes that drive performance, deliver more humanized transactions and leverage automation, AI and scalable platforms.
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A Digital Business with Digital Operations powered by Digital Systems & Technology
Simplify, modernize and secure your IT backbone with integrated services and digital solutions that unlock value at scale and speed.
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Packaged Industry Solutions
To deliver immediate impact to the business, we offer proven solutions designed to tackle challenges your industry faces—generating cash flow you need to fund more complex initiatives.
Create value. Everywhere.
Operate in silos, without data and insights flowing out of the three areas above, and your initiatives will fail. Only by building a fused, holistic organization can you respond to customer needs and drive new growth.
01 Digital Business
Learn More02 Digital Operations
Learn More03 Digital Systems & Technology
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BUSINESS INTELLIGENCE
Recently published?insights
COGNIZANT 20-20 INSIGHTS
Enhancing the Utility Customer Experience: A Digital Framework
Energy and utility companies need a strategic roadmap and a strong platform that keeps customers loyal, happy and engaged.
COGNIZANT 20-20 INSIGHTS
Applying Predictive Analytics to Deliver Smart Power Outage Communications
Power utilities can improve overall customer experience, customer satisfaction and operational efficiency. Here’s how.
COGNIZANT 20-20 INSIGHTS
Smarter QA for Smart Homes
Smarter QA for Smart Homes
Utilities today can assure quality at speed for connected ecosystems such as the smart home. Find out how.
Digitally Cognizant
PRESS ROOM
In the news
October 31, 2018
Cognizant Named Leading Provider of Digital Transformation Services for Utilities in New HFS Report
June 6, 2018
Australian Utility Endeavour Energy Chooses Cognizant for Their Digital Transformation
June 1, 2018
The Impact of Local Energy Marketplaces on Corporate Energy Management
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